WARRANTY AND RETURNS
All products offered by Armor Factory are subject to manufacturing warranties. The guarantee of the products is excluded if they have received, once delivered to the customer, any deterioration due to external events, accidents, etc. or if they are damaged or due to misuse or misuse. Losses in the functionality of the items, due to the limitations of their design, are also excluded from the coverage of this guarantee.
The invoice is the guarantee document.
Armor Factory does not grant any warranty on products or services that have been sold by third parties.
The Customer has a term of ten (10) business days, counting from the date of delivery of the order, to return it.
To practice the right of guarantee, you must first contact Customer Service and inform the manufacturing defect, indicating the invoice number.
Our customer service staff will indicate the postal address where you must make the delivery of the defective product always in the original packaging, and with the total of its contents, including accessories, warranties, without scratches, without use, etc.
The shipping and transport costs of the defective product for its verification will always be borne by the buyer.
In case of being effectively a manufacturing defect, the product will be fixed or replaced by an equal one. The cost of sending the product corrected the defect will be borne by Armor Factory.
If, after verification, the manufacturer has determined that there is no manufacturing defect and that the defect is due to misuse, the product will be available to the customer for its withdrawal, by a transport agency that determines or sends by a freight company by choice and customer costs. In no way will Amour Factory bear the costs of shipping the product to the customer.
At Armor Factory we inform our clients that there may be slight differences in color between the images displayed on our website and the physical garments, this may be due to the following reasons: images provided by the manufacturer, visualization on the different existing monitors,the dyes used by manufacturers for different replenishments of raw material stocks.
In this case, if our client is not satisfied with the garment received, Armor Factory will proceed to the replacement or refund of the amount paid following the usual refund criteria.